Tourism: Retail Manager
Location: The Glenturret Distillery – Crieff
Hours: Full time – 40 hours per week, 5 days out of 7 (including weekends)
Contract type: Permanent
Salary: Competitive salary plus excellent Company benefits
The Glenturret Distillery, Scotland’s Oldest Working Distillery, owned in partnership with Lalique, one of the world’s truly great luxury brands and based in an incredibly beautiful location. We will never forget our heritage, values and artisanal methods, yet we look to the future through innovation, and industry-leading practices in an inclusive, progressive, and highly spirited working environment.
This is a unique luxury Scottish brand. The hospitality and tourism business comprises an award-winning visitor attraction, luxury retail, the Two MICHELIN Star Lalique Restaurant and The Aberturret Estate House. We are a forward-thinking, fast-growing business with ambitious expansion and global business growth plans.
The role of Retail Manager is responsible for the daily running of all aspects of retail at the Distillery, including developing new services/products. Leading the Retail team, ensuring operational activity is delivered in line with Glenturret’s best practices and aligned with the company culture, ethos, and values and maximising on all sales opportunities.
The areas within Retail include:
- Whisky and other retail sales in the Distillery Shop
- Facilitation of E-commerce sales
- Lalique Boutique
- Branded Merchandise
We find that colleagues get the most from their time at The Glenturret Distillery when they are the most engaged versions of themselves. And we pride ourselves to be a vibrant work environment welcoming and attracting a diverse range of people.
About you:
The position requires excellent communication skills with strong leadership and customer management abilities. We are looking for a customer-focused individual who demonstrates acute financial management skills and commercial awareness, is confident and portrays a personable “front of house” personality. You have previous work experience as a Retail Manager, preferably in a luxury or whisky retail setting and a demonstrable track record of working in and building a team to achieve results.
What is on offer for you:
- Fantastic career and development prospect
- 37 days holiday per year (Pro rata)
- Double matched workplace pension
- Death in service assurance
- Generous on-site discounts within The Glenturret gift shop, The Lalique Boutique, The Glenturret Café, and The Lalique Restaurant
- Free onsite parking
- Cycle to work scheme
- Discount on gym membership
- Access to the Glenturret Branded Portal offering external discounts in numerous retailers, travel, entertainment, fashion, health and beauty, food, and drink
- Access to an employee assistance programme
- Use of the Association of Scottish Visitor Attraction membership cards (ASVA)
To apply for this opportunity please email a current CV along with a covering letter to recruitment@theglenturret.com.